Nestlé under Fire over Unhealthy Product Portfolio: Will the Company Emerge Unscathed?

Nestlé under Fire over Unhealthy Product Portfolio: Will the Company Emerge Unscathed?
Case Code: BSTR628
Case Length: 20 Pages
Period: 1929 - 2021
Pub Date: 2021
Teaching Note: Available
Price: Rs.400
Organization : Nestle
Industry : Food & Beverage
Countries : Australia, United States, India, United Kingdom
Themes: Branding Strategy, Brand Revival, Crisis Management
Nestlé under Fire over Unhealthy Product Portfolio: Will the Company Emerge Unscathed?
Abstract Case Intro 1 Case Intro 2 Excerpts

Nestlé's Growth: A Background Note

The genesis of Nestlé S.A. (Nestlé) was in 1866, with the foundation of the Anglo-Swiss Condensed Milk Company. This was the first ever condensed milk factory in Europe and it was opened in Cham, Switzerland. The factory was owned by two American men, brothers Charles and George Page. The two brothers had witnessed the growth of condensed milk in the US and wanted to manufacture milk close to a large, quality source. Switzerland produced an enormous amount of high-grade fresh milk and had been the center of production for many milk-based products since the early 19th century. The business owners created their milk products in Switzerland, but it was always produced for the English market. They opened a British factory in England in 1873.

Meanwhile, Henri Nestlé (Henri) was working as an assistant to a local pharmacist early in his career. He was trained in science and chemistry. Henri was an innovator by nature, and he experimented with everything from food to cement. In 1867, Henri Nestlé produced a nutritious combination of milk, wheat, and sugar. He called it Farine lactee. This cereal was so nutritious that it saved the life of a child...

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